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Hardware repair with active warranty can be checked into our service center to be mailed out to the device's manufacture or our partnered service providers. Students that check in a device through our service center may have the option to rent a loner laptop during the repair duration. Students who are a part of the legacy Student Laptop Program may check out a loaner for free. Repair fee's vary based on manufacturer, warranty level, and extent of damage.
Type of Repair | Non-Student Laptop Program | Student Laptop Program |
---|---|---|
Hardware Diagnostics |
$30 | $30 |
Repair | Varies based on repair | Varies based on repair |
Type of Service | Student Laptop Program | Non-Student Laptop Program |
---|---|---|
Loaner Computer |
Free with Program Enrollment | Not Available |
Walk-Up Support |
Free | Free |
Re-image with < 120GB Backup |
$30 | $120 |
Re-image with > 250GB Backup |
$60 | $180 |
Virus Removal – MAC |
$60 | $120 |
Virus Removal – DELL |
$60 | $120 |
Security and Performance Check |
Free | $30 |
Data backup to external device |
Free | $30 |
OS Upgrade |
$30 | $60 |
Software Installation or Upgrade |
$30 | $60 |
Windows Virtualization |
$60 | $120 |